Delivery Terms

  • The delivery time is 4-16 working days to EU countries.
  • We will ship orders every working day.
  • You can use 1 campaign code / order.
  • When your order has been packed, you will receive an e-mail with the order confirmation. We don't give information about your order to external partners.
  • Customers outside EU can make orders without VAT. In that case you need to be registered and then send e-mail: info@sisushop.fi. We can change your account before you make your order.

 

SHIPPING COSTS

  • Shipping costs Finland: 3.95 - 6.95€ 
  • Shipping costs EU: 9.00€ 
  • Shipping costs outside EU: 25.00€

PAYMENTS

Coming in 2 weeks: You can pay your order with credit cards Mastercard, Visa and Visa Electron, PayPal, bank transfers by using SEPA, IBAN and SWIFT codes. Online payments are made by using the website of Checkout Finland Oy.

If you would like to pay by Visa, Visa Electron or MasterCard, Sisuhop will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Checkout Finland Oy.

 

RETURNS

  • You can return products within 14 days at your own expense (return is free only in finland). The products must be in non-used condition.  

 

SETTLEMENT ARGEEMENT

  • If a dispute concerning a sales agreement is not settled by negotiation between the parties, the customer can refer the matter to the Finnish Consumer Disputes Board (www.kuluttajariita.fi) for a decision on the matter.
  • Prior to contacting the matter to the Consumer Disputes Board handling, the consumer have to take contact the magistrate's Consumer Center (www.kuluttajaneuvonta.fi).